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For First-Time Visitors

We have compiled the questions most frequently asked by first-time visitors to Head Comfort AN.
Please take a look here first to ease any concerns before your visit.

Q

Is it okay if it’s my first time?
Yes. Many of our customers are visiting for the first time.
We conduct a thorough consultation before the treatment and adjust the procedure according to your condition that day, so you can relax and feel at ease.

Q

What kind of people use your services?
Our services are used by a wide range of customers of all ages and genders, including those feeling stressed or wanting to give their minds a rest, as well as business owners, self-employed individuals, office workers, homemakers, students, and exam candidates.

Q

Will it hurt?
We do not apply strong pressure.
Some customers prefer a firmer treatment, but at Head Comfort AN, the focus is not just on comfort—we adjust the intensity according to each individual’s condition.
Applying excessive pressure can sometimes have the opposite effect, so we carefully monitor your state during the session. However, if you prefer a firmer touch, we can accommodate that within safe limits.
Please feel free to let us know your preference during the treatment.

Q

Is it okay if I fall asleep during the treatment?
Absolutely. Most of our customers fall asleep within about five minutes of starting the treatment. We aim for a naturally relaxing experience where you can drift off peacefully.

Q

How is this different from other head spas?
Typical head spas are primarily designed to provide a pleasant experience.
At Head Comfort AN, however, we offer a world-first technique that combines acupuncture, lymphatic drainage, and head spa treatments, allowing us to address stress according to each individual’s condition.
Many of our customers report that the deep sense of relaxation can linger as an afterglow for up to approximately 48 hours after the treatment.

Treatments & Technology

Common questions regarding Head Comfort Anne's treatments and techniques.
Here, we explain our unique approach and how we differ from standard head spas.

Q

Do you use needles since you mention acupuncture?
Head Comfort Anne does not use needles.
Our unique approach incorporates acupuncture techniques and theories, supervised by licensed acupuncturists based on Oriental medicine and herbal principles.
The actual treatment is a manual therapy that fuses acupuncture theory with lymphatic drainage and head spa techniques. It is safe and comfortable for everyone.

Q

Is lymphatic massage included?
Yes.
We take an approach that balances the entire flow, including not only the head but also the neck, shoulders, décolleté, and back.
Additionally, foot massage is available as an option.
Foot massage is highly recommended as it complements the Oriental medicine principle of "Zu-kan Soku-netsu" (Cool Head, Warm Feet).

Q

What does "World's First Technology" mean?
Head Comfort Anne's world-first technology lies in the integration and design of acupuncture techniques and theories, combined with lymphatic drainage and head spa techniques into a single treatment.
The entire process is performed manually, allowing for a personalized approach tailored to each individual's unique condition.

Q

What kind of sensations can I expect?
Many of our clients experience a profound sense of balance, such as a "quieting of the mind," deeper breathing, and clearer vision.
Some clients report that these lingering sensations of well-being can last for up to 48 hours.

Q

Can I feel a difference after just one session?
While many of our clients notice a difference after a single session, individual results may vary.

Q

How long do the effects last?
While results vary depending on lifestyle and physical condition, many of our clients experience a sense of balance for approximately 48 hours after the treatment.
By receiving treatments regularly, this feeling tends to become more stable and long-lasting.

Courses & Visit Frequency

We have compiled frequently asked questions regarding ongoing use, such as choosing the right course and recommended frequency.

Q

Which course do you recommend for the first visit?
For first-time visitors, we recommend the 90-minute Signature Course.
This provides ample time to fully experience the world-first technology of Head Comfort Anne.

Q

What is the difference between the 60, 90, and 120-minute courses?
The 60-minute course is recommended for those who are new to wet head spa or who would like to get a feel for our salon.
The 90-minute course is recommended for those who have experienced head spa at other salons and are interested in the specific techniques of Head Comfort Anne.
The 120-minute course is a popular choice for returning clients, providing a deeper sense of cerebral rest and significant stress reduction.

Q

How often do you recommend coming in?
Many of our clients visit once or twice a week for the first three sessions—the average number required to release brain stress to a certain extent—and then transition to a pace of once or twice a month.
We also have clients who choose to visit every week to maintain their condition.

Service Flow & Facilities

These are questions regarding the flow of your visit and our salon's facilities.

Q

Could you walk me through the flow of the visit?
Upon arrival, you will be guided to a private room. Everything from your consultation and treatment to payment will be conducted in the same room for your comfort and privacy.

Q

Does the duration include the consultation?
Yes.
The listed duration includes everything from your arrival to your departure.

Q

Should I bring a change of clothes?
We provide a special gown for you, so please feel free to come empty-handed.

Q

Will my hair get wet?
As this is a wet head spa, your hair will remain wet throughout the entire process, from washing to massage.
Hair dryers and styling tools are available for you to use free of charge.

Q

Do I need to take off my shoes?
Yes, please remove your shoes at the entrance.
We will take full responsibility for looking after your footwear.
Please relax and enjoy your time with us.

Safety & Peace of Mind

These are questions regarding safety, including age requirements and health conditions.

Q

Is there an age limit?
There is no age limit.
We welcome clients of all ages, from 10-year-olds to seniors in their 90s.

Q

Is it okay if I have very short hair or no hair at all?
Absolutely.
Hair length or the presence of hair does not matter at all.
In fact, we have received feedback from clients who noticed positive changes from a hair growth and scalp care perspective.

Q

Can I still have the treatment even if I'm not feeling 100%?
A mild sense of fatigue is not a problem. However, please refrain from the treatment if you have a hangover or are feeling unwell.
If you have any pre-existing medical conditions, please consult your doctor in advance.

Q

Are there any precautions I should take after the treatment?
Please drink plenty of water today.
You can go about your daily routine as usual.

Q

I have had a hair transplant. Can I still receive the treatment?
Unfortunately, we are unable to provide our services to clients who have undergone hair transplant procedures.
We apologize for any inconvenience and appreciate your understanding regarding our safety policy.

Q

I am pregnant. Can I receive a treatment?
Unfortunately, we are unable to provide our services to pregnant clients to ensure the utmost safety for both mother and child.
We appreciate your kind understanding regarding our safety-first policy. We look forward to welcoming you after your delivery.

Reservations & Rules

This is a guide regarding the booking process and our cancellation policy.

Q

How can I make a reservation?
We accept reservations 24/7 through the booking form on our website.

Q

Can I make a same-day reservation?
We accept same-day reservations if there is availability.

Q

Is there a cancellation fee?
We charge a 100% fee for same-day cancellations or no-shows.
However, for your first-time cancellation only, the fee will be waived if you reschedule within 30 days.

Q

Do you have any sales pitches or sell prepaid course tickets?
We do not engage in any pushy sales tactics or forceful solicitations.

Our Staff & Environment

This is a guide regarding our shop environment and staff structure.

Q

Is your service available for men?
Absolutely.
Our services are available to everyone, regardless of gender.

Q

Are the staff members female?
Yes.
Since the treatment includes the décolleté area, all sessions are provided by female staff to ensure our female clients feel safe and comfortable.

Q

Do you use any scents or aromatherapy oils?
You can choose your preferred aromatherapy oil to suit your taste.
Please let us know if you would prefer an unscented option.

Q

Can I request a specific therapist?
In principle, we do not offer a staff request system. Our practitioners are trained to provide the same high level of skill regardless of who you see.

Q

Is it okay to make plans after my treatment?
Yes.
You can feel free to schedule your regular activities—such as work, housework, or study—immediately after your treatment.
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